Privacy Policy – The Crystal Garden Luxe

This Privacy Policy outlines how The Crystal Garden Luxe ("we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from our website or interact with us in any other way (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website along with the updated effective date.

Information We Collect

Direct Information from You

We may collect the following information when you place an order, create an account, or contact us:

Name
Contact Number
Email Address
Billing and Shipping Address
Payment Confirmation Details
Account and Login Information
Customer Support Communications

Usage Data

When you browse our website, we may automatically collect:

IP Address
Browser Information
Device Information
Website Usage Activity
Cookies and Similar Technologies

Third-Party Sources

We may receive information from:

Payment Service Providers
Shipping and Delivery Partners
Advertising and Marketing Platforms
Website Hosting and Analytics Providers

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Manage your account and purchases
Send promotional offers and updates
Improve our website, products, and services
Prevent fraudulent or unauthorized activities

Cookies

We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website performance.

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Personal Information

We may share your information with:

Trusted Payment Gateways
Shipping and Delivery Partners
Advertising and Marketing Service Providers
Legal Authorities when required by law
Business Affiliates or Successors in the event of a merger, acquisition, or business transfer

We do not sell your personal information to third parties.

Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

Security & Data Retention

We implement reasonable security measures to protect your information. However, no online platform can guarantee complete security.

We retain your information only for as long as necessary to fulfill legal, operational, and business requirements.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications
Request data portability
File a privacy-related complaint

To exercise any of these rights, please contact us.

International Data Transfers

Your information may be processed or stored in countries outside your own as part of our business operations and service provider arrangements.

Contact Us

For any privacy-related questions, concerns, or requests, please contact us:

📧 Email: admin@thecrystalgardenluxe.com

📱 Phone / WhatsApp: +91 99999 99999